Contact Us
Contact Us
A real person reads every message. Include your order number where relevant and you will get a faster, more useful answer.
+91 96086 87671
Fastest for order queries and delivery updates.
support@zakdor.com
Best for returns, replacements and anything needing photos.
+91 96086 87671
Monday to Saturday, 10:00 AM – 7:00 PM IST.
Response Times
- WhatsApp: usually within a few hours during working hours
- Email: within 24–48 working hours
- Return and replacement claims: reviewed within 24–48 working hours of receiving your photos or video
We are closed on Sundays and public holidays. Messages sent then are answered on the next working day.
Before You Write
These pages answer most questions instantly:
- Track Your Order — where is my parcel, what does each status mean
- Returns & Refunds — what is covered, how to claim, refund timelines
- Shipping & Delivery — dispatch times, delivery estimates, COD
- FAQs — payments, products, warranties
Business Address
ZAKDOR
Bada Beldari, Bettiah
West Champaran, Bihar 845438
India
This is our registered business address for correspondence. It is not a retail outlet — please do not send returns here without first raising a claim, as unannounced returns cannot be processed.
As required under the Consumer Protection (E-Commerce) Rules, 2020: Md Sadik, Grievance Officer — support@zakdor.com · +91 96086 87671. We acknowledge every complaint within 48 hours and aim to resolve it within one month.