Contact Us
A person reads every message that arrives here. No bots, no ticket numbers. Send your order number with it and the answer comes back faster.
Talk to us
Where your order is, when it will arrive, or something you need changed. This is the quickest route, and usually the shortest conversation.
Monday to Saturday, 10:00 AM – 7:00 PM ISTReturns, replacements and damage. Anywhere a photo or a video needs to come with the message, email is the better place.
Attach photos and video hereHow soon you will hear back
- Within a few hours
- 24–48 working hours
- Return claim
- 24–48 working hours
Closed on Sundays and public holidays. Anything sent on those days is picked up the next working day.
The answer may already be here
- Track your orderWhere the parcel is, and what each status means→
- Returns & refundsWhat is covered, how to claim, how long it takes→
- Shipping & deliveryDispatch time, delivery estimate, COD→
- FAQsPayment, products and warranty→
On record
Registered address
Zakdor
Mohalla Beldari, Ward No. 35
P.O. Barwat Pasrain (Jama Badi Masjid)
West Champaran, Bihar 845438, India
A correspondence address, not a shop. Please raise a claim before sending anything back — parcels that arrive unannounced cannot be processed.
Grievance Officer
Mohammad Sahid
As required under the Consumer Protection (E-Commerce) Rules, 2020
support@zakdor.com
+91 79825 28695
Every complaint is acknowledged within 48 hours, and we aim to close it within one month.