Privacy policy

This policy explains what personal information Zakdor collects, why we collect it, and what we do with it. Zakdor is operated from Mohalla Beldari, Ward No. 35, P.O. Barwat Pasrain (Jama Badi Masjid), West Champaran, Bihar 845438, India

Information we collect

When you place an order we collect your name, billing and shipping address, email address, phone number, and order details. Payment card and UPI details are entered directly with our payment provider and are never stored on our servers.

When you browse the store we automatically collect device and browser information, IP address, pages viewed, and referring website, using cookies and similar technologies.

If you subscribe to our newsletter we collect your email address.

Why we use it

We use this information to process and deliver your order, to send order confirmations and delivery updates, to handle returns and customer support, to prevent fraud and misuse, to improve our website and product range, and — only if you have opted in — to send marketing messages.

Who we share it with

We share only what is necessary, with: Shopify, which hosts our online store; payment providers, to process payments; courier and logistics partners in India, to deliver your order; our supplier partners, who receive your name, delivery address and phone number solely to dispatch your order; and analytics and advertising providers such as Google and Meta, in aggregated or pseudonymised form.

We do not sell your personal information.

Cookies

We use cookies to keep your cart working, remember your preferences, and measure how the store is used. You can block cookies in your browser settings, but parts of the store may then not work correctly.

How long we keep it

We keep order records for as long as required under Indian tax and accounting law, and delete or anonymise other data when it is no longer needed.

Your rights

You may ask us to show you the personal data we hold about you, correct it, or delete it. You may unsubscribe from marketing emails at any time using the link in the email, or by writing to us. To make any of these requests, email support@zakdor.com.

Children

Our store is not intended for children under 18. We do not knowingly collect information from them.

Security

We use industry-standard safeguards, and our store runs over an encrypted HTTPS connection. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes

We may update this policy from time to time. The current version is always available on this page.

Contact

Questions about privacy: support@zakdor.com | +91 79825 28695